When the trial started, Buffer’s CEO wrote that the aim was to improve employees’ well-being. “This isn’t about us trying to get the same productivity in fewer days,” he wrote in a company blog post. But after internal surveys and data showed sustained productivity, the company decided in 2021 to stick with the change.
For Cummings, who now lives in Los Angeles, the shift to a four-day week meant experimenting with staggered days off so that the customer support team could maintain quick response times. Customers don’t seem concerned with the reduced schedule, she said, and during a time when companies have been struggling to attract and retain workers, “I think overall we view it as a competitive advantage.”
But Buffer’s experience isn’t universal. The managing director of Allcap, an engineering and industrial supplies company that participated in the U.K. trial told the BBC that the company quickly ran into problems, finding that more intense work days were exhausting workers and that they couldn’t find sufficient coverage for the extra days off. The company ultimately withdrew some of its trade sites from the trial a couple months early. Los Angeles-based market research firm Alter Agents tried a four-day work week in 2021, and ended the experiment after finding employee satisfaction was down, Fast Company reported. The company has shifted to giving employees an extra day off per month.
Not everyone is sold
Despite the successful trials, some experts are skeptical that shrinking the work week makes sense across the board.
One potential benefit for employers of reducing work hours is that productivity per hour could go up, said Matthew Bidwell, a professor of management at the Wharton School at the University of Pennsylvania. But are the increases large enough to offset eight hours of work?
“I doubt the increases in productivity are that large,” he said. “I suspect for most people in most jobs, working a four-day week does mean you’re getting a little less done, at least in the long run.”
People get paid, to some extent, based on how valuable they are to their employers, so if we are all getting a little less done, we are going to get paid less in the long run, he said. Some people might prefer that tradeoff, but not everybody, Bidwell said.
Nicholas Bloom, a Stanford economist, pointed out shortcomings with the trials. The companies that participated aren’t representative of the overall economy: They opted-in to the trial, and there was no control group. “Only firms that think the four-day week works for them will sign up for this study,” he wrote in an email.
When a 32-hour work week requirement for large businesses was introduced in the California Legislature last year, business groups pushed back hard. The bill, introduced by Assemblymember Evan Low, a Cupertino Democrat, would have required companies with more than 500 employees to shift to a 32-hour week without reducing pay, and pay overtime after 32 hours. Dozens of employer groups opposed the bill, saying it would impose “a tremendous cost on employers” and would discourage job growth in California. The bill died without a vote.
“Our point of view is if that’s something that a business wants to do, great, they absolutely have the power to do that,” said Ashley Hoffman, a policy advocate with the California Chamber of Commerce, which opposed Low’s bill. But a mandated “one-size-fits-all approach” forces it on employers for whom it doesn’t make sense, she said.
More proposals in the works
There are other ideas to make four-day work weeks a reality for more Californians — with different approaches and boosters.
One would allow individual employees to propose alternate 40-hour work weeks, like working 10 hours a day, four days a week. That bill was introduced this year by state Sen. Roger Niello, a Republican from Sacramento.
Right now if workers want alternate schedules, they need a two-thirds vote of their “work unit,” which could be all the workers in a department or on a shift. The bill would also change how overtime pay works. In most states, overtime kicks in after 40 hours per week, but in California workers are also paid overtime after eight hours in a day. If the bill were to pass, employees could request alternate schedules, and if the schedule is approved, they would receive overtime after 10 hours in a day or 40 in a week.
Business groups, including the Chamber of Commerce, support the bill, saying that the existing process is complicated, but that employees want the option of flexibility. A poll from Marketplace and Edison Research found that nearly two thirds of workers polled said they’d prefer working 10 hours a day, four days a week to the standard eight-hour days, five days a week.
The bill is unlikely to pass, however; the idea has been proposed at least 14 times since 2005 and has never made it out of committee. It is opposed by the California Labor Federation, an umbrella organization for unions, which wrote in a letter to lawmakers that it “would erode the fundamental right to an eight-hour day.”
Another proposal comes from Low. This year, instead of a 32-hour per week requirement for all large companies, he’s proposed a pilot program that would provide grants to companies that want to try a 32-hour week schedule without reducing pay. Companies that participate would have to evaluate the impact of the trial and share their findings with the state.
“The goal,” Low wrote in an email, “is to reimagine the workforce and improve the lives of millions of Californians.”