“Therefore, as trusted community messengers, the nonprofit organizations are conducting outreach to the undocumented community through their existing networks and through the local amplification of the existence of these recovery supports to eligible undocumented Californians.”
Who qualifies for storm damage aid?
The state’s Immigrant Storm Assistance Program, is only for undocumented residents living or working in the 25 counties that qualified for “direct assistance” from the Federal Emergency Management Agency (FEMA).
Qualifying families can receive up to $4,500 in state aid, depending on the number of qualifying adults and children in their household, while individuals can qualify for $1,500. The nonprofits contracting with the state interview applicants in person and provide them with preloaded debit cards or checks.
Many Californians harmed by the floods were working as farmworkers in rural or coastal communities. Not only did many lose weeks of work during the months of rain and floods, but others also lost their homes, vehicles and other property. One UC Merced study of Planada’s residents found nearly $20 million in damages to the Central Valley town of 4,000.
A flooded neighborhood in Orosi on March 12, 2023.Larry Valenzuela, CalMatters/CatchLight Local
About 88% of California’s farmworkers speak Spanish at home and almost 8% speak an Indigenous language rather than Spanish at home, according to data from the UC Merced Community and Labor Center.
Like most California state agency websites, the social services landing page for the storm assistance program has a Google Translate tool in the upper right corner that can translate the webpage into more than 100 languages, including Spanish.
However the department has not posted translated versions of some key program documents linked on the webpage, including the list of service providers and the contact people, email addresses and phone numbers of the nonprofit organizations distributing the immigrant disaster aid.
The website launched in June, but its main page says “Translated versions will be posted soon.”
Also the Google Translate tool embedded on the state’s website cannot translate PDFs linked to that page. Some information on those PDFs — such as the main state hotline number and the community organizations assigned to each eligible county — is included on another page that can be translated, however.
Two Cutler residents shovel mud out of their driveway on March 12, 2023. A nearby levee was breached during a series of storms hit the Central Valley, flooding streets, farms and homes.Larry Valenzuela, CalMatters/CatchLight Local
This isn’t the first time the state provided information only in English about a program to help residents who likely speak or read a different language.
In 2020 advocates threatened to sue the Department of Social Services because of gaps in the Employment Development Department’s language accommodations for unemployment insurance. After the Legal Aid Foundation of Los Angeles filed a complaint alleging the state was violating federal and state anti-discrimination mandates, the employment department in 2022 announced plans to expand its language support for the more than 7 million Californians who speak languages other than English.
California nonprofits help hard-to-reach communities
Jose Rodriguez, CEO of the Stockton-based nonprofit El Concilio, said his staff raised concerns about the lack of Spanish translations on the storm assistance website with state officials.
But El Concilio didn’t struggle with outreach, Rodriguez said, because it relies on deep community roots from providing such services as immigration legal assistance and HeadStart to migrant families throughout the county. It also had recently distributed COVID-19 relief and rental assistance funds, he said.
The vast majority of the more than $6 million in aid heading to San Joaquin County is going through El Concilio. More than 2,000 residents – most of whom lost wages due to storms and flooding — have received funds, and another 2,000 are on a waitlist to receive funds.
The Binational Center for the Development of Oaxacan Indigenous Communities, a nonprofit in the Central Valley, has distributed more than $1.3 million to nearly 1,000 applicants from Indigenous Mexican communities who live in Madera and Fresno counties.
Its executive director, Sarait Martinez, said the lack of translated materials on the state’s program website might not matter, because few members of the communities her organization serves visit the state’s website for assistance.
“The reality is that if we don’t do this work, then our community does not get the support,” Martinez said. “It is definitely helping folks. Work started late this season. People needed the funds.”
Rodriguez said he hopes to request more money from the state in the future – if there is enough funds. He said he was unsure why the state allocated just $95 million for the program.
“The need is greater,” Rodriguez said.
People applying for the Storm Assistance for Immigrants program can call 866-724-2023 or contact one of the providers assigned to their county on this list.